Feedback Management Platform

Gather & Act on Feedback with QR Form Distribution

Design customer and employee feedback surveys using our dynamic no-code builder. Distribute custom QR codes across sites and equipment, track submissions in real time, and analyze NPS ratings instantly.

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algus.io/feedback/submissions

Feedback Dashboard

Live submission analysis

NPS: +64
Rating: 9/102 mins ago

Excellent facility hygiene!

📍 Site A • Submitter: Anonymous

Rating: 3/101 hour ago

Conveyor line 2 jammed and delayed packing.

📍 Pack Room • Category: Equipment Issue

📝Public Form Builder
🔲Custom QR Generator
🔒Anonymous Submission Mode
🌿Conditional Branching Logic
📚Global Question Banks
📈Real-time Net Promoter Score (NPS)
Cross-Module Actions

How It Works

Digitize, scan, collect, and analyze with four easy steps.

1

Create Public Form

Design custom forms with branching logic and global questions using our no-code builder.

2

Bind to Site or Resource

Map forms to specific locations or equipment assets and generate custom QR codes.

3

Collect Submissions

Users scan QR codes on any mobile device to submit ratings anonymously without logins.

4

Trigger Actions & Analyze

Auto-create tasks for low ratings, track NPS, and review feedback trends in real time.

Core Capabilities

Everything you need to run successful feedback initiatives.

No-Code Form Builder & Versioning

Build flexible checklists and surveys with standard fields, ratings, stars, and checkboxes. Manage drafts, publish revisions, or archive older versions.

  • Star rating & choice scales
  • Draft, published, and archived states
  • Flexible scoring weight rules
  • Global question bank imports

Conditional Logic & Branching

Establish logic-driven pathways in your surveys. Dynamically show, hide, or skip questions and sections based on previous ratings or responses.

  • Score-triggered branching rules
  • Dynamic question visibility
  • Multi-condition visibility logic
  • Optimized user completion speed

Custom QR Posters & Site Contexts

Generate specific QR codes pre-filled with site, ward, or equipment contexts to capture feedback at the source without manual typing.

  • Download print-ready PDF posters
  • Pre-populate site & ward metadata
  • Bind feedback to specific resources
  • Localized routing to site admins

Frictionless Mobile Web Surveys

Public feedback forms load instantly on any mobile browser. Optimized layouts ensure perfect responsiveness with zero login barrier.

  • No login required for respondents
  • Perfect layout on iOS & Android
  • Instant mobile loading (<1s)
  • Clean accessibility design

Sentiment & NPS Analytics

Review submission metrics in real-time. Chart detractor, passive, and promoter ratios with aggregate NPS trends.

  • Automatic NPS calculations
  • Category & site analytics
  • Excel & PDF submission exports
  • Anonymous submission support

Cross-Module Corrective Actions

Configure threshold rules. Automatically generate corrective tasks, log new issues, or trigger incident reports if rating scores fall too low.

  • Auto-generate corrective tasks
  • Raise warning issues
  • Initiate safety incidents
  • Notification triggers for low ratings

Frequently Asked Questions

Everything you need to know about our Feedback Collection module

Ready to transform your operations?

Join thousands of organizations that have streamlined their workflows, improved safety, and boosted efficiency with Algus.

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