Incident Management Platform

Comprehensive Incident Management with Advanced Investigation

Track, investigate, and resolve incidents with a powerful system designed for safety, compliance, and continuous improvement. From anonymous reporting to detailed investigations, manage incidents through their complete lifecycle.

Book Demo
No credit card required
14-day free trial
Setup in 5 minutes
Open Incidents
8 Active
Risk Level
High Priority
algus.io/incidents

Active Incidents

8 incidents under investigation

Safety IncidentCritical

INC-001 • Reported 3 hours ago

📍 Site A👤 John Doe🔍 Under Investigation
Quality IncidentHigh

INC-002 • Reported yesterday

📍 Site B👥 Investigation Team📋 Awaiting Review
Anonymous Reporting
Report incidents safely and securely
Incident Management
Risk Assessment
Anonymous Reporting
Investigation Workflows
Analytics & Reports

How It Works

From incident reporting to closure, we've streamlined every step

1

Report Incident

Quick reporting with anonymous option

2

Assess Risk

Evaluate risk using severity or matrix

3

Investigate

Assign investigators and track progress

4

Resolve & Close

Complete investigation and close incident

Everything You Need

Powerful features designed to make incident management effortless

Incident Management

Complete incident lifecycle tracking from initial report through investigation, remediation, and closure with comprehensive tools.

  • Quick reporting
  • Status workflow
  • Activity logs

Risk Assessment

Assess incident risk using simple severity levels or advanced 5×5 risk matrix with likelihood and consequence ratings.

  • Simple severity mode
  • Risk matrix mode
  • Automatic scoring

Anonymous Reporting

Enable anonymous incident reporting to encourage reporting without fear of reprisal. Protect reporter identity while maintaining investigation access.

  • Privacy protection
  • Safe reporting
  • Investigator access

Investigation Workflows

Structured investigation process with status workflows, field requirements, investigator assignment, and linear progression enforcement.

  • Status progression
  • Field requirements
  • Auto assignment

Digital Signatures

Capture secure digital signatures for incident fields with secure storage, verification, and complete signature audit trail.

  • Secure capture
  • Signature verification
  • Audit trail

Analytics & Reports

Generate detailed reports and analyze incident data for insights, compliance, and continuous improvement.

  • Incident reports
  • Risk analysis
  • Trend analysis
Risk Assessment

Comprehensive Risk Evaluation

Assess incident risk using simple severity levels or advanced risk matrix methodologies. Choose between Minor/Major/Critical severity or use a 5×5 risk matrix with likelihood and consequence ratings for precise risk scoring.

Simple Severity Mode
Quick classification with Minor, Major, Critical levels
Risk Matrix Mode
5×5 matrix with automatic risk score calculation
Visual Risk Indicators
Color-coded risk levels for quick identification

Risk Levels

Assess and track incident risk

Extreme15-25
High10-14
Medium5-9
Low1-4

Status Workflow

ReportedInitial status
Active
Under InvestigationInvestigation in progress
Active
Awaiting ReviewPending approval
Active
ClosedInvestigation complete
Closed
Anonymous Reporting
Protect reporter identity
Anonymous Reporting

Encourage Incident Reporting

Enable anonymous incident reporting to encourage reporting without fear of reprisal. Protect reporter identity while maintaining complete investigation access. Build a culture of safety through accessible reporting.

🔒
Privacy Protection
Safe Reporting
👁️
Investigator Access
📋
Complete Workflow

Complete Investigation Tools

Everything you need for thorough incident investigations

Investigator Assignment

Auto-assign investigators based on rules

Custom Fields

Define fields per incident type and status

Digital Signatures

Capture secure digital signatures

File Attachments

Attach files, images, and documents

Flexible Configuration & Integration

Customize fields and connect incidents to related items for comprehensive management

Custom Incident Fields

Define custom fields per incident type and status to capture all necessary information.

Field Types
• Text, Number, Date, Dropdown
• Signature and File fields
• Status-specific field visibility
Field Management
• Required fields per status
• Field ordering and editability
• Field snapshots and history

Incident Linking

Link incidents to tasks, issues, inspections, and templates for comprehensive relationship management.

  • Create and link tasks from incidents
  • Link related issues and track resolution
  • Create and link inspections for verification
  • Associate templates for investigations

Location Tracking

Track incident locations with GPS coordinates and location details for accurate incident mapping.

GPS Coordinates
Capture latitude/longitude with map integration
Location Details
Text descriptions, addresses, and location notes
Location Analysis
Visualize on maps, cluster nearby incidents, analyze patterns

Workflow Integration

Automate incident processes with workflow integration for streamlined incident management.

Workflow Triggers
Trigger on creation, status changes, or conditions
Automated Actions
Auto-create tasks, issues, inspections, and notifications
Assignment Updates
Automatically update assignments based on rules

Incident Reporting & Analytics

Comprehensive reporting and analytics for insights and compliance.

Incident Reports
• Lists, status, type, risk, and date reports
Analytics
• Trends, risk analysis, status progression
• Time to resolution and pattern analysis
Export to PDF, Excel, CSV, and scheduled reports

Series Numbering

Automatically generate unique incident numbers with customizable prefixes and formats.

  • Automatic numbering with custom prefixes per type
  • Sequential numbering and custom formats
  • Unique identification and easy tracking
  • Search and reference by incident number

Advanced Capabilities

Enterprise-grade features for comprehensive incident management

Field Snapshots

Preserve field values at status changes for complete audit trail.

  • Field value snapshots
  • Historical field values
  • Field value comparison

Status-Based Field Visibility

Control field visibility by status for organized data collection.

  • Status-specific fields
  • Dynamic field display
  • Field requirement enforcement

Investigation Workflow

Structured investigation process with status progression.

  • Status progression
  • Field requirements
  • Linear progression enforcement

Multi-Status Field Management

Manage fields across multiple statuses with inheritance.

  • Field inheritance
  • Field updates and history
  • Field validation

Best Practices

Tips for effective incident management

Clear Types

Use clear incident type names that accurately describe the nature of incidents for better organization and reporting.

Complete Fields

Ensure all required fields are captured to maintain complete documentation and support thorough investigations.

Timely Reporting

Report incidents promptly to ensure quick response and investigation, improving safety and compliance outcomes.

Thorough Investigation

Complete thorough investigations following the status workflow to ensure all aspects are properly documented and resolved.

Status Progression

Follow the defined status workflow to maintain structure and ensure all required steps are completed before closure.

Regular Reporting

Generate regular reports to identify trends, monitor performance, and ensure compliance with regulatory requirements.

Complete Audit Trail & Access Control

Track every change and control access to sensitive incidents

Complete Audit Trail

Track every change, status update, and action with comprehensive history and audit trails.

Status History
Field Change Tracking
Activity Log

Flexible Access Control

Control who can view and edit incidents with public/private access and role-based permissions.

Public/Private Access
Role-Based Permissions
Investigator Access

Trusted Across Industries

See how different industries use our platform

Manufacturing

  • Safety incidents
  • Quality incidents
  • Equipment failures

Healthcare

  • Patient safety
  • Medical device
  • Infection control

Construction

  • Safety reporting
  • Accident investigation
  • Near-miss

Facilities

  • Maintenance incidents
  • Safety incidents
  • Security incidents

Food Service

  • Food safety
  • Quality incidents
  • Health violations

Why Choose Our Platform?

🎯

Comprehensive

Complete incident lifecycle management from reporting to closure

🔄

Flexible

Support any incident type with customizable fields and workflows

Compliant

Meet regulatory requirements with audit trails and documentation

🤖

Automated

Streamline processes with automatic assignment and workflows

🔒

Secure

Protect sensitive information with access control and privacy

🔗

Integrated

Seamlessly integrate with all modules for complete management

Get Started in Minutes

Start your free trial and see how easy incident management can be

1

Configure Types

Set up incident types

2

Define Statuses

Create status workflow

3

Set Fields

Define custom fields

4

Enable Anonymous

Configure anonymous reporting

5

Start Reporting

Report your first incident

Frequently Asked Questions

Everything you need to know about our Incident Management module

Ready to transform your operations?

Join thousands of organizations that have streamlined their workflows, improved safety, and boosted efficiency with Algus.

No credit card required • Setup in minutes • Cancel anytime