Notification Settings

Notification Settings Management

Global notification configuration allows you to set up organization-wide notification preferences for email, WhatsApp, SMS, and in-app notifications. These settings control how notifications are delivered across your organization.

Global Notification Configuration

Configure different types of notifications for your organization:

Notification Types

Mail Notification: Email notification settings
WhatsApp Notification: WhatsApp notification settings
SMS Notification: SMS notification settings
App Notification: In-app notification settings

Notification Status

Enable/Disable: Toggle notification types
Global Control: Organization-wide notification control
Status Persistence: Save notification preferences
Real-time Updates: Immediate status updates

Notification Integration

Notification settings integrate with various system modules:

System Integration

Workflow Notifications: Integration with workflow system
Inspection Notifications: Integration with inspection system
Task Notifications: Integration with task system
Issue Notifications: Integration with issue system

Channel Management

Multi-channel Support: Support multiple notification channels
Channel Selection: Choose appropriate notification channels
Channel Configuration: Configure channel-specific settings
Fallback Options: Provide notification fallbacks

Notification Configuration Examples

Here are examples of common notification configurations:

Basic Notification Setup

Mail Notification: Enabled
SMS Notification: Disabled
WhatsApp Notification: Disabled
App Notification: Enabled

Multi-channel Setup

Mail Notification: Enabled (Primary)
SMS Notification: Enabled (Critical alerts)
WhatsApp Notification: Enabled (Team communication)
App Notification: Enabled (Real-time updates)

Notification Preferences

Configure user preferences for notification delivery:

User Preferences

Notification Types: Choose which notifications to receive
Frequency: How often to receive notifications
Channels: Preferred notification methods
Quiet Hours: Do not disturb periods

Integration Features

Advanced features for notification management:

Workflow Integration

Workflow Triggers: Notifications for workflow events
Approval Notifications: Notifications for approval requests
Task Assignments: Notifications for new task assignments
Completion Alerts: Notifications for completed workflows

Template System

Message Templates: Predefined notification content
Variable Support: Dynamic content in templates
Template Management: Create and manage templates
Template Categories: Organize templates by purpose

Best Practices

Follow these best practices for notification management:

Appropriate Channels: Enable appropriate notification channels
User Preferences: Consider user notification preferences
Channel Testing: Test notification channels regularly
Performance Monitoring: Monitor notification performance

Troubleshooting

Common issues and solutions for notification settings:

Common Issues

Notifications Not Sending: Check provider configurations
Delivery Failures: Verify recipient information
Spam Filters: Check email spam/junk folders
Rate Limiting: Monitor notification frequency

Debugging Tools

Delivery Logs: Check notification delivery logs
Provider Testing: Test notification providers
User Testing: Test with user accounts
Configuration Validation: Verify notification settings

Configuration Tips

• Start with essential notifications and expand gradually
• Test notification delivery before going live
• Monitor notification performance and user feedback
• Implement notification preferences for user control
• Use templates for consistent notification content

Quick Reference

• Global settings affect all users in the organization
• Users can override global settings with personal preferences
• Multiple notification channels can be enabled simultaneously
• Notification templates support dynamic content
• All notification attempts are logged for monitoring

Before You Start